Reference

Open Your Privacy Settings With bos177

Your account opens with privacy choices tied to login, wallet records, cookies, and support contact history, so you can see how we handle your data before you join.

Account data scopeCookie choicesDANA and QRIS recordsSupport privacy contact
bos177 Open Your Privacy Settings With bos177
CONTACT PATHS

Check Your Privacy Contact Paths

Privacy questions need a clear route, not a copied inbox reply. From Bandung or anywhere in Indonesia, you can reach us through live chat, email, or the account privacy request path when you want to ask what data we hold, correct a detail, or question a cookie setting. We handle requests in the order received and may ask for account checks before sharing or changing records.

Team online

Live chat privacy desk

Open the chat bubble from the lobby or wallet page between 09:00 and 01:00 WIB. Tell us the request concerns privacy, and we will route it to the account team before discussing data.

Email request channel

Send your privacy request to [email protected] from the email linked to your account. Include your username, phone ending, and the data topic you want us to check.

Account privacy path

Use Account > Profile > Privacy Request after logging in on mobile browser. This path helps us connect your request to the right account without asking for payment screenshots in chat.

ACCOUNT CONTROLS

Browse Account Data Controls

We treat this policy as part of your account flow, not a hidden legal page.

Data we collect

We collect the details you enter during account setup, including username, phone number, email, and payment reference.

Cookie use

Cookies keep your session active, remember language display, and help us spot repeated failed logins.

Payment privacy

DANA, OVO, GoPay, and QRIS records are used to match deposits and withdrawals to your account.

Security checks

When a new device signs in, we may compare device type, location pattern, and recent account activity.

Retention handling

We keep account records only as long as needed for service, dispute handling, security checks, and legal duties where local…

Change requests

You can ask us to correct your phone number, email, or profile detail through Account > Profile > Privacy Request.

See Privacy Answers Before Joining

Before you open an account, you should know what data we ask for, why we ask for it, and how you can contact us about changes. These answers focus on the privacy policy for this site, including account setup, payment references, cookies, support records, and the steps we use before sharing or changing personal data.

We ask for data needed to create and protect your account, such as username, phone number, email, and payment reference. We also record login time, device type, and session activity for security checks.

We keep payment references so deposits and withdrawals can be matched to the correct account. These records also help us answer wallet questions and investigate disputed transactions without asking for app passwords.

Yes. Log in and use Account > Profile > Privacy Request, or email [email protected] from your linked email. We may ask for verification before changing phone, email, or payment-related details.

Cookies help keep you signed in, remember display choices, and identify repeated failed login attempts. If you clear cookies in your browser settings, your account remains active, but you may need to log in again.

Privacy chats are handled by support staff who need access for your request. If your question involves account records, it may be escalated internally, but we limit access to the relevant team.

You can send a deletion request through email or the account privacy path. We will check what can be removed, what must be kept for records, and what applies where local law permits.

Live chat is available from 09:00 to 01:00 WIB for intake, while email requests are handled in queue. Requests needing identity checks or payment matching can take longer than simple profile corrections.